Returns & Exchanges
At Block Shop, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused textiles and decor. If a piece doesn't perfectly fit your space, we are happy to facilitate a seamless return or exchange for store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging to ensure they remain protected during transit and include the provided packing slip.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by our portal and securely affix it to the outside of your box.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed within 5-7 business days.